Last updated October 23, 2026
This is a master policy for all Trenton Hoyt LLC products and services.
1. Purpose
Our tools are shared by many clients. This policy describes what is allowed so the services stay fast, secure and lawful. It is part of our Terms of Service.
2. You may not use our services to
- Break any law, including laws on privacy, elections, fundraising, consumer protection and intellectual property.
- Send spam, or texts, calls or emails to people who have not given the consent the law requires.
- Harass, threaten, impersonate or deceive anyone, or publish hateful or sexually exploitative material.
- Spread malware, phishing pages or misleading redirects, including through short links or QR codes.
- Collect personal information without permission or resell data obtained through our tools.
- Try to get around sign-in, permissions, payment checks or usage limits, or access another organization's information.
- Scrape, overload or test the security of our systems without written permission.
3. Reasonable use limits
- Messaging volume follows the plan or pricing tier in your agreement; unusually large sends may be scheduled in batches.
- AI drafting tools are for your organization's own work and may have daily limits to control cost and prevent abuse.
- File uploads have size and type limits shown in the tool.
- Storage, bandwidth and automated requests should stay within normal levels for your plan.
4. Content created with AI
AI drafts can contain mistakes. You are responsible for reviewing anything before you publish or send it, and for making sure it is accurate and appropriate.
5. Fair use of copyrighted material
Only upload or publish material you own, have permission to use, or may use under fair use or another legal exception. If you believe content on a site we host infringes your copyright, contact us with the location of the material, a description of your work and your contact information, and we will review and respond promptly.
6. Nonpartisan service
We serve organizations across the political spectrum. We may decline or remove content that breaks the law or this policy, regardless of viewpoint.
7. Using workspace tools responsibly
- Do not use the Wikipedia preparation tool to publish promotional content, hide a conflict of interest or get around Wikipedia's own review rules.
- Do not use reputation or review tools to create fake reviews or impersonate others.
- Contact only people you have a lawful basis and permission to contact through outreach, newsletter and email tools.
- Connect only accounts you own or are authorized to manage.
- Do not use formation or pay tools to prepare documents for unlawful purposes or to misrepresent an organization.
8. What happens if this policy is broken
We may warn you, limit features, disable links or content, pause sending, or suspend accounts. Where serious harm or illegal activity is involved, we may act right away and report it to the proper authorities.
9. Reporting a problem
To report abuse, a harmful link or a copyright concern, please use our contact page.
Compass Campaign terms
These rules apply to Compass Campaign in addition to the master policy above.
Acceptable use
- Use the service only for lawful political, civic and voter outreach, following all election, privacy, telemarketing, texting and anti-spam laws.
- Do not harass or intimidate voters, misuse voter information, try to access another campaign's private data or interfere with the service.
- Do not move voter data outside the platform or share access with another campaign, candidate, party or organization.
Heron Dispatch terms
These rules apply to Heron Dispatch in addition to the master policy above.
Acceptable use
- Do not publish content that is unlawful, misleading, hateful or harassing, or that infringes someone else's rights.
- Follow the rules of Facebook, Instagram, Threads and any other network we post to.
Google services and Google Ads terms
These rules apply to this platform in addition to the master policy above.
Acceptable use
- Ads must follow Google Ads policies and other platforms' advertising policies, including rules on political, health, financial and sensitive categories.
- Do not use misleading ads, hidden landing pages or click fraud.
- Use connected Google data only for the feature it was connected for.
Text messaging program terms
These rules apply to this platform in addition to the master policy above.
Acceptable use
- Send commercial texts only to people who agreed to receive them, and send political texts only as political texting rules allow, as described in our Terms of Service. Honor STOP requests immediately.
- Do not send prohibited content, including SHAFT content (sex, hate, alcohol, firearms, tobacco) where carriers forbid it, or use shared or purchased lists.
- Identify the sender in each program and respect quiet hours required by law.
- Political text programs run through the third-party messaging vendor we approve for that purpose. Do not route around that vendor or use another sending service for political texts without our written agreement, and follow the registration, verification and content rules the vendor requires.
Contact and legal notices
Questions and privacy requests: connect@trentonhoyt.com, or use our contact page.
Legal counsel
Trenton Hoyt LLC is represented by C.Y. Lee Legal Group, PLLC. Formal legal notices, legal correspondence and service of process should be sent to:
Trenton Hoyt LLCc/o C.Y. Lee Legal Group, PLLC1305 Prairie St, Ste. 300Houston, TX 77002CLee@leelegalgroup.com